# Getting Started

Frequently asked questions about getting started with BlockATM.

## How to create a wallet?

BlockATM supports the following wallets:

| Wallet            | Supported Networks | Platform                 |
| ----------------- | ------------------ | ------------------------ |
| **MetaMask**      | Ethereum, Arbitrum | Chrome extension, Mobile |
| **TronLink**      | TRON               | Chrome extension, Mobile |
| **WalletConnect** | All                | Mobile DApp              |

**Steps**:

1. Download and install wallet extension/app
2. Follow wallet guide to create or import wallet
3. Backup recovery phrase

{% hint style="warning" %}
**Important**: The recovery phrase is the only credential for your wallet. Never share it with others!
{% endhint %}

## Is KYB/KYC required?

**No**.

BlockATM is a decentralized application (DApp) running on the blockchain. You do not need to submit identity verification materials to any institution to use it.

## Which wallets are supported?

BlockATM supports the following wallets:

| Wallet        | Network       | Features                       |
| ------------- | ------------- | ------------------------------ |
| MetaMask      | ETH, Arbitrum | Most extensive ecosystem       |
| TronLink      | TRON          | TRON ecosystem preferred       |
| WalletConnect | All           | Connect various mobile wallets |

[View wallet integration tutorials →](/supported-networks/supported-networks.md)

## How to get test tokens?

When developing in the test environment, you need to get testnet tokens:

### TRON Testnet (Nile)

* Visit [TRON Nile Faucet](https://nile.tronscan.org/#/faucet)
* Enter your TRON wallet address
* Get Test TRX

### Ethereum Sepolia Testnet

* Visit [Alchemy Faucet](https://www.alchemy.com/faucets/sepolia)
* Or [QuickNode Faucet](https://quicknode.com/faucet/sepolia)
* Enter your Ethereum wallet address
* Get Sepolia ETH

### Arbitrum Sepolia Testnet

* Transfer from Ethereum Sepolia via [official bridge](https://bridge.arbitrum.io/?destinationChain=arbitrum-sepolia\&sourceChain=sepolia)
* Or visit [Arbitrum Sepolia Faucet](https://bridge.arbitrum.io/)
* Get Test ARB

[View details →](/supported-networks/supported-networks.md)

## How to contact technical support?

| Method   | Information             |
| -------- | ----------------------- |
| Telegram | Passto\_john            |
| Email    | <john.feng@chixi88.com> |

## Is there a demo environment?

Yes, we provide a complete demo environment:

| Environment            | URL                   | Description     |
| ---------------------- | --------------------- | --------------- |
| Test Environment       | test-app.blockatm.net | Use test tokens |
| Production Environment | app.blockatm.net      | Use real tokens |


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